1. Introduction

Chromato LLC DBA BondsGuard ("BondsGuard," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of personal information we collect, how we use, disclose, protect that information, and your rights concerning your data when you visit or interact with our website (www.bondsguard.com) and when you subscribe or use our BondsGuard AI-driven intake and automation platform.

By accessing or using our services, you acknowledge and agree to this Privacy Policy.

2. Information We Collect

Personal Information Collected Directly

We may collect the following personal information from you directly:

Web Users (Visitors requesting demos or booking meetings):

Full name

Email address

Phone number

Clients (Paid Subscribers/Agents):

Full name

Email address

Phone number

Business name

Business address

Billing and subscription information (payment processed securely via Stripe; we do not retain full card numbers)

Automatically Collected Non-Personal Information

We may automatically collect non-personal information through website analytics and tracking technologies, including:

IP addresses

Device and browser information

Pages visited and usage patterns

We use tools like Google Analytics and Facebook Pixel to analyze website performance and optimize our services.

3. How We Use Your Information

We utilize your personal and non-personal information for the following purposes:

To provide, operate, and improve our BondsGuard AI platform and services.

To process transactions and manage subscriptions.

To offer customer support and respond to inquiries.

To schedule and facilitate demos or consultations.

For marketing and promotional purposes, with your consent.

To perform website analytics to understand usage patterns and enhance user experience.

To comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We may share your personal information with third-party service providers essential to delivering our services, including:

Payment processing (Stripe).

Advertising and analytics (Google, Facebook).

Communication and customer support services.

We ensure appropriate measures and agreements are in place to protect your data. We do not sell your personal information to third parties.

5. Data Security

We maintain reasonable and appropriate administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. Our practices adhere to industry-standard security protocols, including data encryption and regular security assessments.

6. Your Data Rights and Choices

You have the right to request access, correction, or deletion of your personal information held by us. To make a request, contact us at info@bondsguard.com. We will process your request within a reasonable timeframe and in compliance with applicable laws.

7. Compliance and Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. We base our compliance and data retention practices on industry standards and applicable laws.

8. Geographic Scope

Our services are intended exclusively for users located in the United States. We do not intentionally market or offer our services to international users.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We will inform you of any material changes via email and clearly post updates on our website. Your continued use of our services after any update constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Chromato LLC DBA BondsGuard
1639 E Brook Drive
Conyers, GA 30012
Email: info@bondsguard.com